7 PC Software Troubleshooting Tips

February 4, 2014

PC Tips and Info, Tech News

Computer crashes, slow programs, and other computer issues likely stem from software problems. Before calling tech support, there are things you can do to narrow down the issue. As always, document everything you do in case another problem arises or you need to pass the repair on to another person. They will want to know what steps you took. Even most computer novices can tackle some of these troubleshooting tips.

1. Close all other programs.

Free up RAM space by closing out of all your programs. If you are using Windows, open your Task Manager (by pressing Ctrl+Alt+Delete) to see what programs are eating up the most RAM. It will also tell you what program isslow-pc frozen. You can kill programs with this tool so that you can focus on the program that’s running slowly.

2. Shutdown Your Computer.

Sometimes, all your computer needs is to restart. Once rebooted, you can restart the program you were using – amazing, but it just works!

3. Use the Internet.

The internet is the best resource for troubleshooting software issues. Just use a search engine to find your problem. Forums, tech sites, and blogs have touched on most problems in one way or another. It’s just up to you to sift through the information to find what you need. In some cases, you may even be able to pose a question on a forum for people to help you.

4. Re-install Software.

If you have pinpointed which program is giving you a problem, uninstall the software. Once it is completely clean from your computer, you can reinstall it. Check with the manufacturer of the program to see if any new editions exist. It is possible there are fixes for bugs in the software. Patches may be available at their website for download for free. They will fix any known problems.

5. Boot Up in Safe Mode.

When starting your computer, enter Safe Mode. You can do this by pressing F8 while your computer is restarting. Safe Mode disables non-critical programs, making it safe to replicate the problem. Safe Mode is a great way to isolate issues so you can figure out what is happening and find a solution.

6. Use Anti-virus Software to Scan Your Computer.

Viruses can slow down your computer, so it’s a good idea to make sure a virus isn’t an issue before reinstalling your programs. If you do not already have an anti-virus program, be sure to download one. Then use it regularly to scan your computer for viruses. AVG Free antivirus is worth a look.

7. Check for Firewalls.

If you have any personal firewalls up, it may be blocking your program from installing properly. The firewall prompts users whether or not they want a program blocked. It’s possible you could have told it to block the program even though you did not mean to. Check for this if you know you have a personal firewall enabled.

Just a few to get you started and remember the web is your friend!

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